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The app is available for Android, iOS, and Huawei systems. After installing the app, complete the registration process, and you can start with your first ride order.

The app offers a wide range of payment options. You can choose the one that suits you: cash, card, card saved in the app, KEKS Pay, Aircash, or the Wizi account available in your user account.

After the app locates you and you enter your destination address, clicking on Order will give you the option to change the pickup address. Save your address change and proceed with the ride order.

After booking your ride through the app, you will receive information on how many minutes until the vehicle arrives and details about which vehicle is coming to pick you up.

You can check the availability of vehicle categories in the app after entering your destination address.

The app allows you to track the vehicle’s arrival in real-time. After placing your order and being assigned a vehicle, you can monitor its movement and the time remaining until it arrives at your address.

Promotions are various benefits we prepare for you in collaboration with our partners, and they are redeemed by entering vouchers into the app.

If you’ve changed your number, let us know your old and new phone numbers by emailing us at aktivacija@wizi.hr. We will update everything so you can continue to successfully book future rides!

We’ve thought of that too! You can cancel your ride twice without any cost. The first option is to cancel before the vehicle is assigned to you, and the second option is to cancel within two minutes after the driver has started heading towards you.

A Wizi account in the app is an amount available for paying for rides. You can earn it through giveaways on our social media, or you can top it up by contacting our team at prodaja@wizi.hr. A Wizi account can also make a great gift—surprise someone special with taxi rides!

Your feedback is important to us, and our drivers will greatly appreciate any star rating you give. At the end of each ride, leave your comment so we can improve our service.

After entering the first few letters of your address, select the street from the dropdown menu, then enter the house number in the #House Number field. After that, tap the star icon. Your favorite address will be saved for faster future orders!

After selecting the final address, before clicking on Order, enter any information in the Order Details that will help the driver find you or be aware of your preferences during the ride.

By selecting the final address in the top right corner, click on the + icon. This will open the option to add additional addresses.

Open your app, then go to Payment Methods in the menu. Click on Manage Cards and enter the required details. It’s that simple and secure, and it allows you to pay for rides directly from the app.

In the menu simply select My Rides. By clicking on Details, you can view all the information about each completed ride.

Within your profile by selecting Privacy Settings, you can choose how you want to be informed about updates.

Still need help? Contact us